Business Information Technology for Administrative Assistant
All the fundamentals of computer applications and job readiness skills are covered in this 14-18 week course; from basic keyboarding/Data entry to Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook). This course teaches a comprehensive set of skills perfect for administrative assistants, office managers, and sales support staff which are in demand by healthcare, manufacturing, and technology industries; and small businesses. Students are taught essentials of Windows 10 operating system, Internet research skills, job-readiness skills, office equipment operations, Database management, business correspondence techniques, and intensive hands-on exercises that will give them real-life experiences in a small class setting for hands-on instruction. Certificates of completion are awarded to graduates. After graduation, our students receive job placement assistance through our network of employers, employment agencies, and highly proficient alumni.
Prerequisite: General admission requirements—see the School catalog for details.

Program objectives: The graduate will be able to demonstrate proficiency in:
- Microsoft Office Suite & Outlook
- Windows Operating System Features
- Communication skills
- Job-readiness skills
- Operations of computer peripheral equipment
- Computer terminology & computer parts
- Office administration
- Computer applications
Course Descriptions
Code | Class Title | Lecture | Lab | Clock Hours |
---|---|---|---|---|
KY101 | Keyboarding | 10 | 40 | 50 |
PV101 | Intro to Windows 10 & Office Online | 4 | 15 | 19 |
BE201 | Internet / Email and File Attachments | 2 | 10 | 12 |
WP101 | Microsoft Word | 10 | 50 | 60 |
ME101 | Microsoft Excel | 20 | 75 | 95 |
PP101 | PowerPoint Essentials | 5 | 30 | 35 |
DB101 | Access Essentials | 5 | 30 | 35 |
TOTAL | 56 | 250 | 306 |
Course Length:
14-18 weeks, 306 clock hours
Completion Requirements:
Students must have 70% score in each of the following: GPA, and attendance. All payments must be current.
Business Information Technology for Intermediate Administrative Assistant (IAA)
This 11 to15-week computer applications course for IAA serves a dual purpose: a refresher course for some and a skill upgrade for others. This course covered from Intermediate to Advanced features of Microsoft Office Suite (Word, Excel, PowerPoint); and Outlook. This course teaches a comprehensive set of computer skills perfect for IAA, managers, sales executives, and clerical staff which are in demand; for health care, technology, and manufacturing industries. Students are taught essentials of Windows 10 operating system, job-readiness skills, office equipment operations, and intensive hands-on exercises: that will give them real life experiences in a small class setting for hands-on instruction. Certificates of completion are awarded to graduates. After graduation, our students receive job placement assistance through our network of employers, employment agencies, and highly proficient alumni.
Prerequisite: Each applicant must meet Micro-Easy Vocational Institute’s general admission requirements. See catalog for details. And, you must have a minimum of two years work experience (current or previous), as an administrative assistant, or other related positions. Otherwise, you can challenge our administrative assistant’s course, successfully, with a minimum score of 70%.

Program objectives: The graduate will be able to demonstrate proficiency in:
- Microsoft Office Suite & Outlook
- Windows Operating System Features
- Communication skills.
- Job-readiness skills.
- Knowledge of Microsoft Office Suite & Outlook.
- Operations of computer peripheral equipment
- Computer terminology & computer parts
- Office Administration
- Computer applications–strong background
Course Descriptions:
Code | Class Title | Lecture | Lab | Clock Hours |
---|---|---|---|---|
KY101 | Keyboarding | 2 | 18 | 20 |
PV101 | Introduction to Windows operating systems essentials | 5 | 35 | 40 |
WP201 | Microsoft Word, Advanced | 4 | 36 | 40 |
ME101 | Microsoft Excel, Advanced | 5 | 40 | 45 |
PP101 | PowerPoint Essentials | 10 | 20 | 30 |
TOTAL | 26 | 149 | 175 |
Course Length:
11-15 weeks, 175 clock hours
Completion requirements:
Students must have 70% score in each of the following: GPA, and attendance. All payments must be current.
Business Information Technology for Customer Service Representative (CSR)
All the fundamentals of computer applications and job readiness skills are covered in this 14-18 week course; from basic keyboarding/Data entry to Microsoft Office Suite (Word, Excel, and Access).
Students are taught essentials of Windows 10 operating system, Internet research skills, job-readiness skills, office equipment operations, Database management, and intensive hands-on exercises that will give them real life experiences in a small class setting for hands-on instruction. This course teaches a comprehensive set of skills perfect for CSR, clerical; call center support staff, which is in demand; by Retail, & Manufacturing industries. Certificates of completion are awarded to graduates. After graduation, our students receive job placement assistance through our network of employers, employment agencies, and highly proficient alumni.
Prerequisite: General admission requirements—see the School catalog for details.

Program objectives: The graduate will be able to demonstrate proficiency in:
- Computer Concepts
- Keyboarding
- Communication skills.
- Data entry skills.
- Microsoft Office Suite
- Operations of computer and peripheral equipment
- Basic computer terminology & computer parts
- Operations of Office Equipment
- Internet research/E-mail
Course Descriptions
Code | Class Title | Lecture | Lab | Clock Hours |
---|---|---|---|---|
KY101 | Keyboarding | 10 | 40 | 50 |
PV101 | Internet E-mail and file attachments | 4 | 11 | 15 |
WP101 | Microsoft Word | 5 | 40 | 45 |
ME101 | Microsoft Excel | 10 | 50 | 60 |
PP101 | Access Essentials (Date Base) | 5 | 35 | 40 |
TOTAL | 34 | 176 | 210 |
Course Length:
14-18 weeks, 210 clock hours
Completion requirements:
Students must have 70% score in each of the following: GPA, and attendance. All payments must be current.
Business Information Technology for Intermediate Customer Service Representative (ICSR)
All the fundamentals of computer applications are covered in this 10 to 14-week ICSR course; from Windows operating system to Microsoft Office Suite (up to Intermediate level). Students are taught essentials of Windows 10 operating system, Internet research skills, Google Docs, job-readiness skills, office equipment operations, and intensive hands-on exercises that will give them real life experiences in a small class setting for hands-on instruction. This course teaches a comprehensive set of skills perfect for ICSR, Call Centers Supervisors; which are in demand by retail & manufacturing industries. Certificates of completion are awarded to graduates. After graduation, our students receive job placement assistance through our network of employers, employment agencies, and highly proficient alumni.
Prerequisite: Each applicant must meet Micro-Easy Vocational Institute’s general admission requirements. See catalog for details. And, you must have a minimum of two years work experience (current or previous), as a Customer Service Representative, or other related positions. Otherwise, you can challenge our customer service representative’s course, successfully, with a minimum score of 70%.

Program objectives: The graduate will be able to demonstrate proficiency in:
- Microsoft Office Suite & Outlook
- Windows Operating System Features
- Communication skills.
- Keyboarding/Data Entry, and job-readiness skills
- Office administration and leadership skills
- Operations of computer peripheral equipment
- Internet research / E-mail
Course Descriptions:
Code | Class Title | Lecture | Lab | Clock Hours |
---|---|---|---|---|
PV101 | Introduction to Windows 10 | 4 | 11 | 15 |
WP101 | Microsoft Word | 5 | 40 | 45 |
ME101 | Microsoft Excel | 10 | 50 | 60 |
PP101 | PowerPoint Essentials | 5 | 30 | 40 |
TOTAL | 34 | 131 | 165 |
Course Length:
10-14 weeks, 165 clock hours
Completion requirements:
Students must have 70% score in
each of the following: GPA, and attendance. All payments must be current.